Resources
Thought leadership, tips, and tricks for world-class customer engagement
Report
2024 Global Customer Engagement Review
Braze Blog
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Guide
The Braze WhatsApp Inspiration Guide
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Report
Building Long-Term Loyalty: A Research Report on What Consumers Want
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Guide
Braze Inspiration Guide
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Customer Engagement
Melting Points: Where Creativity Meets Technology
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Product Release
Work Smarter With Sage AI by Braze
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Guide
FAQs: Get Ready for Gmail and Yahoo’s 2024 Email Changes
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Feature Flags
Three Customer Engagement Use Cases to Get the Most Out of Feature Flags
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Braze Announcements
Braze to open new data center in Indonesia
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WhatsApp
How to Build a Highly-Engaged WhatsApp Subscriber Base
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AI and Machine Learning
Melting Points AI: New Flavors of Creativity
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On-Demand
5 Creative AI Use Cases for Customer Engagement
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Retention
Three Examples of How Brands Can Reduce Churn
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Customer Engagement
The State of Customer Engagement in EMEA in 2024
Building Braze
Our Product, Design, and Engineering teams share how they built the Braze platform from the ground up.
Building Braze
Scaling Quality: How Braze Ensures True Personalization for Massive Volumes of Email—and Does It Fast
Mar 1, 2024
By Gurbir Sukhija
Building Braze
Unleashing Braze Instant Insights: Three Smart Ways to Uplevel Your Customer Engagement Platform
Feb 29, 2024
By Ajay Phatak
Senior Analytics Consultant, Braze
Building Braze
Ongoing Iteration: Exploring the Evolution of the Braze Drag-and-Drop In-App Message Editor
Feb 26, 2024
By Lizzy Kim
Senior Product Manager, Braze
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Customer Engagement
The State of Customer Engagement in LATAM in 2024
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Personalization
Mix and Match: Supercharge Engagement, Monetization, and Retention with Cross-Channel Experiences
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Bonfire
April 2024 Bonfire Marketer of the Month: Nestlé Purina PetCare US’s Sarah Lands Ramrup
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Retention
Stop Churn Before It Happens: Embracing a Two-Pronged Approach to Boosting Retention
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Media & Entertainment
Bridging the Gap Between In-Game and Digital Engagement
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Report
The State of Customer Engagement in South Korea
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Retail & eCommerce
The State of Customer Engagement in Retail and eCommerce